Reference

How 9777per Handles Your Personal Information

This Privacy Policy covers what data 9777per collects when you open an account, make deposits via bKash, Nagad or Rocket, and use the lobby — and exactly how we protect it.

Account data protectionbKash, Nagad, Rocket payment recordsCookie and device data clarityYour right to access or delete data

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HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

9777per applies encryption across all account data in transit and at rest. Cookies on the platform track your session state and lobby preferences — not your bKash or Nagad credentials. You can review cookie settings in your browser at any time. We keep account data while your account is active and for a legally required period after closure.

Encryption at Every Step All data sent between your device and our servers — including account login and wallet confirmation steps — is encrypted. This applies whether you are on a mobile browser or the desktop lobby.

Cookie Use on the Lobby We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not use cookies to capture your Nagad, bKash or Rocket credentials.

Data Retention Periods Active account data is held for as long as your account exists. After closure, we retain only what applicable law in your eligible region requires — typically transaction records for a defined statutory period.

Who Can Access Your Data Only authorised 9777per team members handling account operations, payments or compliance can view your personal data. External access is limited to payment processors like bKash, Nagad and Rocket, strictly for transaction processing.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete your personal data held by 9777per, contact our support team directly. We handle privacy requests separately from general account queries so your request reaches the right person without delay. Availability depends on your region and local law.

Email Privacy Request Send your data access or deletion request to our support email. Include your registered account details so we can verify your identity before actioning any changes.

Live Chat Open the live chat from your account dashboard and tell the agent you have a privacy concern. They will log it and escalate to the data team within one business day.

Account Settings Path For smaller corrections — like updating your phone number linked to your bKash or Nagad wallet — go to Account Settings and edit the relevant field directly.

What Information We Hold and Why

9777per Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 9777per, we collect the details you submit — your name, email address, phone number and date of birth. If you fund your wallet using bKash, Nagad or Rocket, we also retain the transaction reference, amount and timestamp associated with that

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payment. We do not store your mobile banking PIN or full wallet credentials. Device data such as your browser type, IP address and session timestamps are logged to keep your account secure and to detect unusual access attempts. We collect this data only to operate your
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account, process your withdrawals, and meet any legal obligations that apply in your eligible region. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited strictly to what those services need to complete your
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transaction. If you contact our support team, the conversation record is kept to help resolve any follow-up issues with your account. Your data is stored on servers with encryption in transit and at rest. Retention periods vary by data type — account records are held while
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your account remains active, and for a period after closure as required by applicable law in your region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and Rights

These are the questions we hear most often about how 9777per handles personal data, your rights as an account holder, and what happens to your payment records. If your question is not here, contact support directly.

We collect your name, email, phone number and date of birth at registration. If you deposit using bKash, Nagad or Rocket, we also retain the transaction reference and timestamp for that payment.

No. We never store your mobile wallet PIN or full credentials. Payment confirmation happens through the bKash, Nagad or Rocket app on your device — only the transaction reference reaches our system.

Yes. Contact our support team by email or live chat with your registered account details. We will verify your identity and provide your data summary within a reasonable timeframe under applicable law.

Send a deletion request through our support email or live chat. We will process it in line with our retention obligations — some transaction records must be kept for the period required by law in your eligible region.

We share data only with payment processors — bKash, Nagad, Rocket — limited to what they need to complete your transaction. We do not sell your personal data to advertisers or unrelated third parties.

We deactivate your account and stop active processing. Transaction records and identity verification data are retained only for the legally required period in your eligible region, then deleted.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoTerms & Conditions

How 9777per Handles Your Personal Information

Security, Cookies, Retention and Your Controls

Reach Us About Your Privacy Rights

Common Questions About Your Data and Rights

01 What personal data does 9777per collect when I open an account?

02 Does 9777per store my bKash or Nagad PIN?

03 Can I request a copy of the data 9777per holds about me?

04 How do I ask 9777per to delete my personal data?

05 Does 9777per share my data with third parties?

06 What happens to my data if I close my 9777per account?

Privacy Policy

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