Reference

Understand the Terms Before You Start

These legal terms govern how your account on 9777per operates, what you agree to when you access the platform, and how eligibility is determined based on your local law and region.

Jurisdiction-dependent accessAccount holder obligationsbKash, Nagad, Rocket policy contextData and retention rulesContact rights
9777per Understand the Terms Before You Start
POLICY CONTACT

Reach Us on Legal or Account Questions

If you have a question about these legal terms, your account status, or how a specific policy applies to your bKash or Nagad wallet activity, our support team handles those directly. Use the channels below to get a clear answer rather than guessing at how a clause applies to your situation.

Team online

Live Chat

Open the chat widget from any page on 9777per. Legal and account-eligibility questions are routed to the policy team, not the general help queue.

Email Support

Write to us with your account reference and the specific term you are asking about. We respond in writing so you have a record of the answer.

Account Help Page

Your account dashboard contains a direct link to the terms applicable to your wallet type — bKash, Nagad, or Rocket — and your registered region.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

Your account security and data handling are not afterthoughts in these terms — they are core obligations we hold ourselves to. Here is how each area works in practice, so you know exactly what applies to your account and how to act on it.

Data Handling

We collect only the account data needed to operate your wallet, verify identity, and process transactions via bKash, Nagad, or Rocket. We do not sell your data to third parties.

Cookies and Tracking

Our platform uses session cookies to keep you logged in and functional cookies to remember your preferred wallet method. You can adjust browser settings to limit non-essential cookies.

Account Security

Every login triggers an OTP verification step tied to your registered mobile number. If you suspect unauthorised access, contact us immediately through live chat to freeze the account.

Retention and Deletion

We retain account records for the period required under applicable policy. You may request a review of your stored data or ask for deletion by contacting support with your account reference.

Common Legal Questions Answered Directly

These are the questions we actually receive about policy, eligibility, and account rights. Each answer is specific to how 9777per operates — not a generic legal disclaimer.

Eligibility depends on your local law and the region you access from. We do not make that determination for you. Check what applies in your jurisdiction before registering an account.

Yes. Contact support with your account reference and a written data request. We will confirm what is held and provide it in a readable format within the timeframe our policy allows.

Wallet links are deactivated during a suspension. Any pending transactions via bKash or Nagad are held and reviewed before funds are released, following our identity verification process.

Raise the dispute through live chat with your Rocket transaction reference and the date of the transfer. Our team cross-checks against the payment record and responds in writing.

We update terms when our policies or service scope change. The revised version is published here with the effective date. Continuing to use the platform after that date means you accept the update.

Send a deletion request via email with your account reference. We will confirm the request, close the account, and outline what data is retained under our standard retention obligations.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.